Systems Controller – Qatar Airways – Doha – Qatar
Qatar Airways invites application for Systems Controller in Doha, Qatar
Job Title:
Systems Controller
About the role:
In this role, you will be responsible for planning, co-ordination, execution and monitoring of a range of projects & solutions implementations. You will be managing business function accounts, ensure the delivery of assigned IT projects/solutions, co-ordinate with stakeholders, business users, IT colleagues and management, and vendors. This role involves technical understanding, stakeholder management, and cross functional support Ensure Project plans are realistic, maintained and properly resourced.
Key responsibilities:
- Ensure Defined scope is Delivered within time and cost.
- Ensure the project plan, quality standard, security standard related process are defined and tracked with the release of the solution.
- Projects are carried out through the defined phases fully complying with HIA IT processes and procedures.
- Solutions meet agreed requirements and business expectations, are maintainable and meet documented and agreed criteria. This requires that all solutions are adequately tested (functional, non-functional, performance and integration tested) before User Acceptance Testing.
- Risks are assessed and mitigation/management strategies are designed.
- Timely and accurate project information and reporting is provided to IT management and business.
- Responsible for working closely with vendor partners, business users, contract team and track product implementation project throughout the lifecycle (RFI, RFP/RFT, Technical Evaluation, Implementation, Go live etc.).
- Ensure that assigned systems/applications are adequately supported. Manage the systems/application support teams/suppliers.
- Analyze system faults, assess severity levels, and provide solutions
- Link similar problems by users or systems to enable detailed reporting and trend analysis
- Ensure in service reviews for external suppliers
- Perform business analysis activities to analyze user requirements, define solutions requirements, and document system specifications.
- Provide fair and accurate feedback on the performance of resources assigned to projects and application support.
- Contribute Business – IT strategy and IT budgeting of assigned business units.
Qualifications:
About you:
- A degree in Engineering/ Computer Science/ Mathematics/ Sciences with of 7+ years of Aviation project management experience
- Self-starter, motivated team player and ability to influence others to perform in matrixed project teams
- Project Management Professional, Prince 2 Certification or equivalent experience
- Problem solving capabilities, Strong Analytical skills, personal flexibility and agility
- Should have excellent written and verbal communication skills.
- Solid organizational skills including attention to detail and multi-tasking skills.
- Design and develop compliance reports from various data sources
- Good understanding of international frameworks such as ISO 20000 & ISO 27001
Last Date:
April 03, 2024
