Organization Performance Analyst – Emirates Airlines – Dubai – UAE - Icon of Jobs

Emirates Airlines invites applications for Organization Performance Analyst in Dubai, UAE

Job Title:

Organization Performance Analyst

Job Purpose

At Emirates, we believe in connecting the world, to, and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Do you want to play a part in that journey and become a part of expanding our services? Join us in cosmopolitan Dubai and make your mark on the aviation world by taking Emirates to the next level!

Organization Performance Analyst will drive the adoption and implementation of IT enterprise-wide organization performance management strategy with a focus on driving accountability and making IT a data-driven organization. You will collaborate with various stakeholders and teams to have measurable KPIs / OKRs and track the overall performance and productivity of Group IT.

In this role, you will:

Execute and support the IT performance management strategy built on the core principles of being a data-driven organization, improving productivity, and driving accountability within a very complex landscape of varying capabilities.
Collaborate closely with the management teams across IT to translate strategy into KPIs/ OKRs and agree on how the KPIs / OKRs will be measured and associated source systems.
Work with and challenge the IT management team to ensure IT business goals are set up at a capability level and aligned with the Group IT department strategy.
Provide analysis and key insights into IT’s organization performance and components at an agreed cadence to enable well-informed business decisions and strategies.
Ensure the balanced scorecard is maintained, provide and take inputs from various teams, and generate new automation ideas.
Work with the Enterprise Data & Analytics team and various IT teams to ensure that the automation of the scorecard is tracked as per the agreed roadmap.
Translate inputs from balanced scorecard for IT Performance reporting as per the agreed cadence.
Plan, Schedule, orchestrate, and coordinate the main governance forum for IT Leadership, IT Management, IT Business Partners to deliver the objectives of the forum.
Collaborate with the Organisation Performance Manager and Manager IT Performance & Insights to design and implement the workplace analytics strategy for IT on the core principles of increasing productivity and encompassing well-being as a part of our employee value proposition.
Work with capability heads providing actionable insights and call to action with a view to increasing team productivity across IT.

Qualifications & Experience

This job might be for you if you have experience with:

Minimum 5 years experience
Degree in a relevant field such as Computer Science, Computational Mathematics, Computer
Engineering, Software Engineering, Accounting, Finance, Economics.
Experience working with leadership and extended management team translating IT strategy into KPIs/
OKRs
Strong analytical and data gathering skills and strong attention to detail while maintaining the broader,
analytical perspective.
Strong quantitative and analytical competency
Excellent communication and presentation skills, interacting at any level and specifically with senior
management and leadership team
Goal-oriented with a sharp delivery focus and attitude
Well-versed with Agile ways of working
Balanced Scorecard (BSC/BSP), KPI/OKR, ITIL Foundation, or Viva insights certifications are preferred

At Emirates, we are committed to providing our employees with opportunities to grow and develop in their careers/ So if you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.