Technology Services (TS) Systems Engineer (Linux) – Qatar Airways – Doha – Qatar - Icon of Jobs

Qatar Airways invites application for Technology Services (TS) Systems Engineer (Linux) in Doha, Qatar

Job Title:

Technology Services (TS) Systems Engineer (Linux)

Domain Expertise: Ansible, ELK, Linux

About Your Job:

In this role, you will be responsible for skillfully managing infrastructure and deployments especially Kubernetes, Ansible Automation and ELK platform (Elasticsearch, Logstash & Kibana).

You will be participating in planning and implementation of system deployments by infrastructure as code.

You will resolve complex technical issues in fast paced, working on documentation and process to meet mission critical business applications availability.

Key Responsibilities Include:

Assisting in Root Cause Analysis of reported incidents and problems in IT systems and ensure right changes to system configuration are followed in line with change management process.
Providing functional and 24×7 Technical support for resolution of customer problems, incidents, issues, requests and queries pertaining to reported systems and applications.
Design and implement the ELK platform (Elasticsearch, Logstash & Kibana).
Create dashboards, alerts, and reports to provide real-time and historical insights into system behavior using observability tools.
Support in real time log collection and aggregation of the required data sets for handling the root cause and problem analysis.
Work with application engineers to deploy the ingestion rules for log parsing and implement the APM for application components performance monitoring.
Develop code for automating the provisioning of infrastructure using Infrastructure as Code, to ensure that deployment releases are seamless and fast.
Implement and administration of containerized automation solution OpenShift infrastructure.
Maintain a highly secure system through proper system configuration and monitoring across all managed technical functional domain.
Proactively perform capacity management practice and identify scaling issues on all managed technical functional domain.
Liaising with external suppliers and internal teams involved in both projects and operational maintenance of systems to meet business requirements.
Developing and maintaining Standard Operating Procedure documentation.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

About you

Qualifications:

Bachelor’s Degree or Diploma in Computer Sciences or equivalent qualification

Experience:

6+ years of total IT experience
3+ years of recent experience in managing large enterprise environment.

Knowledge and skills (Technical):

Hands on knowledge on the container orchestration technologies like Kubernetes and OpenShift platform.
Strong knowledge on scripting skills in Ansible, Python, terraform and bash shell.
Proficiency in using observability tools as Elastic Stack, Prometheus and Grafana.
Hands on knowledge and experience in querying Elastic search, PromQL.
Strong understanding of DevOps principles and experience with CI/CD pipelines. Experienced with azure DevOps tools preferred.
Azure cloud and DevOps technologies certificate added an advantage.
Strong knowledge on REST API, JSON and YAML.
You should be aware of ITIL process of Incident, Change, Problem, Service Request.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community