Product Insight & Market Research Specialist – Qatar Airways – Doha – Qatar - Icon of Jobs

Qatar Airways invites application for Product Insight & Market Research Specialist in Doha, Qatar

Job Title:

Product Insight & Market Research Specialist

About the role:

Welcome to a world where ambitions fly high!

We are pleased to announce an exciting opportunity to be part of our Product Development & Design Division as Product Insight & Market Research Specialist in Doha.

You’ll be diving deep into market trends and customer behaviors to uncover valuable insights. By analyzing data and using analytics tools, you’ll help shape the future of products and services, ensuring they meet customer needs and drive satisfaction. It’s a great opportunity to influence decision-making and contribute to the success of your organization. How are you feeling about taking on these responsibilities?

Some of the tasks include:

Utilize advanced data visualization tools like Tableau or Power BI to create interactive and insightful dashboards for senior leadership reports. These tools can help in presenting CSAT, customer feedback, and flight audit trends effectively.
Collaborate with market research firms to gain deeper insights into market trends and customer needs. This can complement your internal data and provide a broader perspective for developing business cases.
Work closely with IT and third-party vendors to streamline data integration processes. Implementing automated data pipelines can significantly improve reporting efficiency and accuracy.
Continuously update and refine customer personas using both qualitative and quantitative data. This can help in tailoring marketing strategies and improving customer engagement.
Regularly review and update your data models to ensure they meet current business requirements. This can involve integrating new data sources and applying advanced analytics techniques.
Leverage predictive analytics to enhance forecasting accuracy. This can help in identifying potential risks and opportunities, optimizing budget and resource utilization, and making data-driven decisions.

Be part of an extraordinary story:

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications:

About you:

We are looking for a passionate and experienced professional to join the team

Diploma, Bachelor’s Degree or Equivalent in Computer Science, Information Technology, or related field.
Minimum 5+ years of experience in conducting market research or any job-related experience.
Advance visualization tools experience (e.g. Power BI, Tableau, or similar platforms)
Previous work in a data science, data analytics role is critical.
Strong understanding of customer behaviors, demographics and psychographic analysis.
Previous role in presenting data summary to executive management and leadership.

About Qatar Airways Group:

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.