Manager Job in Dubai, UAE (Dec-2023)
Company situated in UAE, looking for Assistant Learning & Development Manager in Dubai, UAE (Dec-2023)
Job Title:
Assistant Learning & Development Manager
Experience:
5 – 8 Years
Job Location:
Dubai – United Arab Emirates
Education:
Bachelor of Business Administration (Management)
Nationality:
Any Nationality
Gender:
Any
Vacancy:
1 Vacancy
Job Description:
Roles & Responsibilities:
The Assistant Learning & Development Manager plays a crucial role in ensuring the success of the company by equipping our employees with the knowledge, skills, and abilities they need to excel in their roles. The role will be responsible for creating company Standard Operating Procedure (SOP), developing and implementing a comprehensive training programs that align with the company’s overall goals and objectives. The Assistant L&D Manager will be responsible for assessing the training needs of our employees, creating appropriate training programs, and evaluating the effectiveness of the programs. Additionally, the Assistant L&D Manager will ensure our employees’ success by providing ongoing guidance and support. Besides fostering a culture of continuous learning and development, the role’s main objective will be to strengthen the skills and competencies of our workforce to drive operational excellence. To perform the role, this requires travelling to different countries to conduct training.
Job Description
▪ Design a training strategy: Work with the HR Manager and Senior Management to identify training needs and formulate a comprehensive training strategy aligned with the company’s objectives.
▪ Create and develop training programs: Develop, design, and customize training programs which are engaging, resourceful, and effective in meeting learning outcomes. As part of this process, you will conduct training needs assessments, identify appropriate training methods, and select and evaluate external training vendors as necessary.
▪ Deliver Training: Conduct engaging and impactful training sessions, both in person and virtually, that cater to different learning styles and ensure maximum knowledge transfer and retention. The topics covered in these sessions may include sales techniques, customer service, leadership development, technical skills, and compliance.
▪ Evaluate Training Effectiveness: Measure the effectiveness of training programs and identify areas for improvement through evaluation methods. Gather feedback from trainees to assess the impact of training initiatives on skill development, employee performance, and overall organizational goals.
▪ Plan and coordinate training activities: Manage logistical aspects of training activities, including scheduling, coordinating with employees and external trainers, and ensuring the availability of training resources and materials.
▪ Develop a Standard Operating Procedure (SOP): Create the company standard operating procedures that outline the steps necessary to complete a task or process in coordination with the Department Heads. These procedures should be clearly communicated to all employees and regularly reviewed to ensure accuracy and compliance. Once the SOP is developed, all staff should be trained on it, and it should be regularly reviewed and updated as changes may be necessary.
▪ Keep up with the latest training trends: Stay up-to-date on industry trends, learning methodologies, and best practices. Integrate innovative and modern training techniques, such as e-learning platforms, to improve training effectiveness and engagement.
▪ Collaboration and Relationship Building: Foster strong relationships with the senior management, department heads, and subject matter experts to understand their training needs and align training initiatives with organizational goals. Collaborate closely with cross-functional teams to ensure seamless execution of training programs.
▪ Training Documentation: Maintain accurate and comprehensive records of training activities, participant attendance, evaluation results, and training materials. Prepare reports and present training metrics to senior management periodically.
Requirements:
▪ Bachelor’s Degree in Human Resources, Training and Development, Education, or any relevant field.
▪ Professional certifications in talent management, leadership development, or related fields (e.g., CIPD , SHRM, etc.) are preferred.
▪ Proven experience working in a similar role, preferably in a fast-paced and dynamic organization.
▪ Strong understanding of adult learning principles, training methodologies, and instructional design practices.
▪ Excellent presentation and facilitation skills, with the ability to engage and inspire trainees.
▪ Proficient in using various e-learning platforms and authoring tools.
▪ Familiarity with learning management systems (LMS) and training management software.
▪ Exceptional organizational and time management skills, with the ability to prioritize and manage multiple training projects simultaneously.
▪ Strong analytical and problem-solving abilities.
▪ Excellent verbal and written communication skills.
▪ Proactive and self-motivated with a strong sense of initiative.
Employment Type:
- Full Time
Company Industry:
- Real Estate
Department / Functional Area:
- Training
- Learning