Head Waiter Job in Jeddah, Saudia Arabia (Dec-2023)
ibis Jeddah invited applications for Head Waiter in Jeddah, Saudia Arabia (Dec-2023)
Job Title:
Head Waiter
Experience:
1 – 2 Years
Job Location:
Jeddah – Saudi Arabia
Education:
Any Graduation()
Nationality:
Any Nationality
Gender:
Not Mentioned
Vacancy:
1 Vacancy
Job Description:
Roles & Responsibilities:
JOB DESCRIPTION
Company Description
Head waiters are the food and beverage serving workers at full-service restaurants, casual dining eateries and other food service establishments. As senior members of the food service staff, head waiters assist the ma tre d’ and also supervise, coordinate and train junior wait staff, such as bar porters and buffet stewards. Their food service duties include interacting with customers answering questions, informing patrons of special menu items and keeping the dining area clean and organized.
Primary Responsibilities and Tasks:
• Head waiters typically work in fine dining restaurants that offer a more formal dining experience. In addition to providing food service to restaurant patrons, head waiters also lead the wait staff working on their shift. They train new wait staff, assign opening and closing duties and monitor wait staff duties through completion. Head waiters also handle wait staff-related problems and work to resolve them in a positive and professional way.
Core Competencies:
Head waiters must have good memories and organizational skills to keep track of food and drink orders and the preferences of frequent restaurant patrons. They maintain a neat appearance, possess excellent interpersonal skills and easily build rapport with customers. Head waiters work well in a team environment and lead by example. Knowledge of a foreign language is helpful for communicating with restaurant patrons, kitchen workers and wait staff. Prior table service experience is often required for head waiters seeking positions at restaurants and hotels with higher service standards.
Detailed Responsibilities:
Promote the image of service concept as a professional organization.
Ensure to maintain a personal attitude of a high standard and quality.
Which, produce efficiency, and productivity of the restaurant department.
Support the management operations and decisions.
Assist the daily meeting.
Run assessments throughout the year.
Deal with several personal projects.
Train and continually develop the Restaurant team to achieve their personal best.
Support training initiatives in line with the business needs On a day to day basis plan, organize and direct the work of the Restaurant team.
Encourage and coach the department and to develop teamwork and working practices to deliver excellent standards.
Development the culture of Training within the Restaurant department and assist in the improvement of the retention of staff.
Comply with all Company policies and legal requirements relating to the operations of the hotel with special reference to Health and Safety.
To react to all customer requests positively and deal with them appropriately.
Ensure the correct appearance of all of the Restaurant areas.
Comply with all security measures to ensure the protection of guests and company property.
Ensure that all equipment is functional and used according to company/manufacture s guidelines.
To support effective communication within the hotel by being receptive to issues communicated to you and to ensure that you pass all relevant communications from colleagues or guests to the appropriate person.
Supervising the activities of staff to ensure that:
All staff understands the dishes on the menus and items to sell through the daily meeting.
Be full aware of daily menus and specialties.
Allocate compatible teams to ensure high standards of work and staff development.
Allocate daily misdeem place and service stations.
Ensure all staff are smartly presented at all times and that they comply to the company s personal appearance and uniform standards.
Maintain staff efficiency and morale in the restaurant at the highest level.
Check all dining areas prior to service.
Assist restaurant service to ensure a smooth and professional operation of the restaurant.
Maintain at all times good customer relationship.
Maintain strict control of the bills.
Company Industry:
- Hotels
- Hospitality
Department / Functional Area:
- Chefs
- F&B
- Housekeeping
- Front Desk
