ERP support Executive – Institute of Business Administration (IBA) – Karachi – Pakistan
Institute of Business Administration (IBA) invites applications for ERP support Executive in Karachi, Pakistan
This position will provide functional & technical support of ERP, LMS and other Web applications to faculty, students and staff.
Faculty Title:
ERP support Executive
MAIN DUTIES & RESPONSIBILITIES:
- Provide functional/technical support and essential Training to all ERP & LMS users.
- Answer and Resolve all the queries of Faculty, Staff and Students over calls/emails.
- Resolving user queries and troubleshooting critical issues through Remote sessions.
- Assist ERP team Lead in implementing/integrating new modules and features.
- Develop Queries and Design ERP Reports for faculty, Staff and Top Management.
- Prepare documents and procedure guidelines for ERP & LMS users.
- Perform any other Duties/Tasks assigned by ERP team Lead or Management.
QUALIFICATION & EXPERIENCE:
- Candidate must have Bachelors in Computer Sciences or equivalent qualification from an HEC recognized university/Institute.
- At least 1 year of working experience in Mid to Large scale ERP projects.
- Candidates with experience of Oracle PeopleSoft ERP and SAKAI-LMS would be preferred.
KNOWLEDGE & COMPETENCIES:
- Strong functional and technical knowledge of ERP & LMS systems.
Last Date:
June 12, 2024
