Call Centre Officer – Meezan Bank – Karachi – Multan – Pakistan

Meezan Bank invites application for Call Centre Officer in Karachi – Multan, Pakistan

Meezan Bank Limited, Pakistan’s leading Islamic bank, operating with a network of more than 1000 branches in over 330 cities across the country, is seeking applications from individuals meeting the following criteria:

Faculty Title:

Call Centre Officer

Experience:

  • Fresh candidates (candidates with experience may also apply)

Qualification:

  • Minimum Bachelor’s degree from a reputable university
  • Qualification in Islamic Finance will be preferred

Age:

  • Up to 30 years
  • 2 years’ age relaxation for the following candidates:
  • Hafiz-e-Quran
  • Those who have completed their Dars-e-Nizami or Shahadat Ul Alamiyah and possess an HEC equivalency letter
  • Differently-abled persons

Key Responsibilities:

  • Provide customer service promptly and courteously through various communication channels such as phone and chat
  • Diagnose and troubleshoot customers’ complaints related to products and services. Escalate unresolved issues to higher-level support teams when required
  • Develop a deep understanding of the products, services, and policies to provide accurate information to customers and guide them effectively
  • Collaborate with other teams, such as branches and Head Office departments, to ensure a cohesive customer experience

Skills Required:

  • Excellent communication skills, both written and verbal (fluent in Urdu & English)
  • Good interpersonal skills
  • Capable of multitasking and working under pressure
  • Patience and willingness to work flexible hours, including weekends
  • Strong problem-solving and analytical skills

Compensation & Benefits:

  • Bank contract
  • Market competitive salary with shift allowances
  • Opportunities for professional growth and advancement
  • Annual increments, and performance-based bonuses
  • Health and Life Takaful coverage, and much more

Location: Multan & Karachi

Last Date:

How to Apply:

Leave a Reply

Your email address will not be published. Required fields are marked *

Enter your e-mail address to get job updates delivered to you

Icon of Jobs logo

Enter your e-mail address to get job updates delivered to you

ہم وعدہ کرتے ہیں کہ ہم آپ کے ای میل کا غلط استعمال نہیں کریں گے اور آپ کا ای میل کسی اور کو نہیں دیں گے

We promise that we will not misuse your e-mail address or share it with anyone else

Icon of Jobs logo

Enter your e-mail address to get job updates delivered to you

ہم وعدہ کرتے ہیں کہ ہم آپ کے ای میل کا غلط استعمال نہیں کریں گے اور آپ کا ای میل کسی اور کو نہیں دیں گے

We promise that we will not misuse your e-mail address or share it with anyone else