Associate Issuer Services – Marc Ellis – UAE
Marc Ellis invites applications for Associate Issuer Services in UAE
Marc Ellis is an award-winning HR, Recruitment, Outsourcing and Training Corporation serving forward-thinking local & international organizations specializing in the Tech and Digital industry. We believe in success as our number one driver to results. We hire with the right attitude and train on the skillsets as we believe it is important to develop and upskill those passionate about the world of HR and recruitment.
Faculty Title:
Associate Issuer Services
Role: Associate Issuer Services
Location: Onsite
Duration: 6 months (Extendable)
Key Accountabilities:
- Receive applications from branches, Group email, and walk-ins on a daily basis.
- File processed applications and other banks.
- Follow up with branches on pending applications.
- Handle email inquiries.
- Track group email requests.
- Print physical applications.
- Attend to walk-in customer service.
- Utilize good Excel and database knowledge.
- Respond to customer calls and email inquiries.
- Work under tight schedules and adapt quickly to new tasks.
- Maintain daily logs tracking all received applications.
- Check the completeness of application supporting documents.
- Prepare applications for archiving and scanning.
- Perform any assigned tasks by the team lead.
Requirements:
- Bachelor’s degree in business administration, banking & finance, accounting, or related discipline.
- Minimum of 5 years’ relevant experience in the banking sector with at least 1-2 years in similar positions of progressively increasing managerial responsibilities in the Issuer Operation function.
- Proficiency in reading and speaking Arabic.
Frameworks, Boundaries, & Decision Making Authority:
- Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
